Contact MyFitnessPal Customer Service
MyFitnessPal Phone Numbers and Emails
Customer Service Number:
-
(415) 206-1335
MyFitnessPal Emails:
Media
mfp-business-inquiries@underarmour.com
Contact Information
MyFitnessPal Website:
MyFitnessPal Help Center:
Corporate Office Address:
MyFitnessPal
135 Townsend St
San Francisco,
California
94107-1907
United States
How Good is MyFitnessPal's Customer Service?
Summary of MyFitnessPal Customer Service Calls
1.5K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MyFitnessPal?
Account Question:
- “Won't accept email or password”
- “Acct”
- “Subscription refund”
Payments and Charges Question:
- “You my charged creditcard”
- “Payment”
- “Accidental Charge”
Activation/ Cancellation Question:
- “I need to cancel my premium it was hit accidentally”
- “I want to cancel my account that I have”
- “Cancel get a refund”
Refund Question:
- “Refund and cancel premium that just made”
- “Refund”
- “Refunds”
Product/ Service Question:
- “Can not sync my food!!!”
- “Need to update my email. Can't access it”
- “I need to connect my premium account to another email”
Request for Information Question:
- “Help with the app”
- “Questions and info”
- “Question about using fitnessPal Preimum.”
Website/ Application Question:
- “App not working”
- “Website malfunction”
- “Website issues”
Staff Question:
- “Premium service isn't working and I lost all of my information from my 2 week trial”
- “My premium service no longer works on my iPhone and is paid up to March 24 2024”
- “Customer service”
Return/ Replace Question:
- “Change my plan need help”
- “Change answer on profile”
- “You did nothing to help me you don’t even have a phone number to contact for help you keep changing your format I want to find another company because this is crap”
Shipping and Delivery Question:
- “My order yet not delivered”
- “I paid for the yearly plan but have not received it”
Cards Question:
- “Need to change credit card info”
- “Charging my card for a subscription i dont use”
Employment Question:
- “Job opportunity for dietitian”
Other Question:
- “Can't purchase annual premium”
- “Language change”
- “Error”
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MyFitnessPal